Is there direct parking for day guests ( private spa / daypackage / SPA )?
For day guests as well as hotel guests we recommend the public parking garage Zentrum, Bachtalstrasse 5408 Ennetbaden. There is no parking in front of the hotel building.
Do I have to book in advance for breakfast as part of the daypackage?
No, there is no need to book in advance for the breakfast.
The Daypackages, on the other hand, must be booked in advance.
Is it allowed to order take away food at the Privat Spa?
Yes, you are welcome to order food on platforms such as Eat.ch or Uber Eats. The order must be paid in advance.
What's the deal with the hot fountains by the river?
The association Bagni Popolari Baden realized publicly accessible thermal water fountains called "hot fountains". These may be visited daily from 07.00 - 22.00. You can find more information here.
Is it allowed to pay with 1000 note?
Payment with a 1000 note is only possible if the amount to be paid exceeds CHF 1'000.
Can I pre-book entry to the Novum Spa?
Admission cannot be reserved. If you book a massage, we can guarantee you admission. Unlimited admission is included in the massage price.
Can I apply a voucher to a room that was paid for with a "non-refundable rate" and a credit card?
Unfortunately this is not possible. The full amount will be deducted from the credit card for the "non-refundable rate".
